Involved in an Accident?
You were involved in an accident?
Read this information before having your car repairs at ANY repair facility.
If your vehicle is safe to drive, take your vehicle to ElDorado, or the collision facility of your choice; give them all your insurance information, asking them to advise your insurance company about the repairs.
Should your vehicle not be safe to drive, call us at (858) 748-0603 to have your vehicle towed to us or the repair shop of your choice; this will be a savings to your insurance company only having to tow your vehicle once.
You should also contact your insurance company and advise them on the damage, informing them of the facility you’ve selected.
Note: THIS NEXT SECTION IS VERY IMPORTANT
The insurance company can not tell you where to repair your vehicle. Some insurance people with special interests will attempt to convince or STEER you to fix your vehicle at their PREFERRED SHOP; a shop that gives the insurance company special deals. These deals will often come at the vehicle owner’s expense which could compromise safety and the quality of repairs.
Should this happen please contact us; our professional claim handlers can guide you through this unfortunate practice.
Remember that it is the insurance adjuster's job to satisfy the customer and close the claim at the lowest possible cost.
Your automobile is most likely one of your largest, single investments. If you've had the misfortune of having an accident, you don't want to leave your vehicle in the hands of just anyone. Look for a repair facility that clearly takes pride in the service it performs and has the equipment and expertise to get the job done right. All too often, in the collision repair industry, high standards and quality are punished, while low standards and cheap repairs are rewarded.
We maintain the highest level of integrity by providing the consumer with quality repairs; We are beholden to NO insurance company.